What are the most important social media metrics to track?

The most important metrics depend on your goals. For awareness: reach and follower growth rate. For engagement: engagement rate and saves and shares. For traffic: link clicks and sessions from social in Google Analytics. For leads: form submissions and consultation bookings attributed to social. The key is matching metrics to goals - not tracking everything available.

What is a good engagement rate on social media?

Engagement rates vary by platform and audience size. Generally 1-3% is considered average, 3-6% is good, and above 6% is excellent. Smaller accounts typically have higher engagement rates than larger ones. The most useful comparison is your own historical performance - focus on whether your engagement rate is trending up or down over time.

How do I track leads from social media?

Use UTM parameters on links shared in your social bios and posts to track traffic sources in Google Analytics. Set up goal tracking in Google Analytics for form submissions, consultation bookings, and other conversion actions. For paid social campaigns, use the platform's conversion tracking pixel. Combining these tools gives you a clear picture of which social channels and content types are driving actual leads.

How often should I review my social media analytics?

Review performance monthly for strategic decisions - adjusting content mix, platform focus, and posting cadence. Check in weekly for operational awareness - identifying posts that are significantly outperforming or underperforming so you can boost or learn from them in real time. Avoid daily metric checking, which leads to reactive decisions based on normal fluctuations rather than meaningful trends.

Are followers and likes useful metrics?

Follower count and likes are useful as directional signals but should never be primary success metrics. Track follower growth rate (percentage change over time) rather than absolute count, and pair it with engagement rate and traffic metrics for a complete picture. A large following with low engagement and no leads is not a successful social media strategy.

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